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CB51 SUPPORT

We're here to help. Fast.

EMAIL

Best for detailed questions

support@cb51.io

Response: Within 24 hours

LIVE CHAT

Quick fixes

Coming soon

Use email for now

COMMON QUESTIONS

How do I parse a gig email?

1. Go to "Gig Offers" page

2. Paste the email into the text box

3. Click "PARSE EMAIL/PDF"

4. AI extracts venue, date, fee

5. Click "SAVE" to add to your calendar

How do I add band members?

1. Go to artist's home page

2. Scroll to "Band Members" section

3. Enter name + email

4. They get notified about gig votes

Does it work offline?

Yes! Once you've loaded CB51 online once, it works offline.

• View calendar

• Check gig details

• Add tasks

• Everything syncs when you're back online

How do band votes work?

1. Manager sends gig offer to band

2. Band members get email notification

3. They click link → vote YES or NO

4. Manager sees results in dashboard

5. When all votes in, manager confirms/rejects

Can I export my data?

Yes! Go to Settings → Export Data

Downloads a JSON file with all your:

• Artists

• Gigs

• Tasks

• Calendar events

AI parsing isn't working

Check:

• Email includes venue name

• Date is clear (not "next week")

• Fee is mentioned

If still failing, email support@cb51.io with the text

STILL STUCK?

We'll sort it. Promise.

EMAIL SUPPORT

CB51 • Artist Management AI